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May 13, 2008 |
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Computer Telephone Integration - CTI |
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We can provide desktop integration to your telephony system to enable on-screen call handling and incorporating unique client side recording of inbound, outbound and missed calls.
Benefits include:
- Increased call efficiency
- Increased customer satisfaction
- Improved customer relationship management
Features include:
- Full inbound and outbound single action call handling
- Incoming call support displaying customer information
- Call history logging
- Missed call logging
- Telephony switch independent
Contact us today, to find out more about how you can benefit from Computer Telephone Integration. We can be reached at 905.709.1100 ext. 21.
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