CRM without compromise
With unparalleled flexibility, exceptional ease-of-use, and market-leading technology, Infor CRM is built to meet your business needs.
Saleslogix, a leading customer relationship management (CRM) platform, is now part of Infor and has become their flagship CRM offering.
Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field.
The best part about Infor CRM is that it’s built for your business. Industry-specific capabilities, deep integration, and unparalleled flexibility and control in how you deploy, use, and pay for your solution offers a best-of-breed CRM solution without compromise.
Why Choose Infor CRM
Whether you deploy Infor CRMTM in the cloud, on-premise, mobile, or in a hybrid environment, you always maintain total control of your system and ownership of your data. Easily upgrade, migrate from on-premises to the cloud or bring your data in-house when it makes sense for your business.
Infor® CRM Mobile increases your productivity with a rich, customizable CRM experience. Access your CRM data and purpose-built apps on your favorite AndroidTM, iPhone®, iPad®, BlackBerry®, and other devices at no additional charge.
Get up and running quickly with Infor CRM, thanks to the easy-to-learn-and-use interface. Realize high user acceptance, low learning curves, and rapid productivity from your team.
Rely on Infor CRM as the hub of your commercial operations with rich customer profiles built by capturing information and interactions from across your organization and from external sources. Integrate with front-office and back-office enterprise applications, such as ERP, supply chain management, and financial management, to establish a holistic view of each customer.
Design purpose-built applications, automate key business processes, and use sophisticated security and administration capabilities to get the most from your CRM solution.
Infor CRM offers a suite of powerful reporting and analytics tools that give you visibility into your sales activities, service and support calls, marketing campaigns, and more, so users at all levels can make more informed decisions.
Deploy Infor CRM using the method that fits your IT and business preferences, strategies, and industry. You won’t be hit with surprise charges and your data is secure and accessible with every deployment option: on-premise (LAN and web), cloud, hybrid, and mobile.
Don’t change the way you do business to accommodate your CRM solution. Personalize, configure, and customize Infor CRM to make it your own.
Buy, finance, or subscribe to Infor CRM–the choice is yours. Select from multiple license types (named, concurrent, mobile-only, and flex), mix-and-match, and align users’ roles with appropriate licenses.
In additional to being part of Infor, an exciting key player in the enterprise software space, you can leverage the knowledge of our CRM business partners, ISVs, and a vibrant Infor CRM user community for local support and specialized expertise for your CRM initiative.
Infor CRM Features At a Glance
Sales: account and contact management; opportunity management; sales process automation; quotes & orders; calendar & activity management; sales productivity tools; alerts & notifications; sales forecasting; analytics & reporting; MS Office & Outlook integration; back office integration; mobility
Marketing: segmentation & groups; campaign management; campaign response tracking; lead management; reporting & analysis; marketing resource library; application integration; emarketing.
Customer service: Ticket Management; returns & defects; service contract management; SpeedSearch/knowledgebase; alerts & workflow automation; reporting & analytics
Analytics & reporting: standard reports – sales; standard reports – marketing & support; groups & filters; configurable dashboards; Saleslogix Advanced Analytics – sales dashboards; marketing dashboards; support dashboards
Find out how your business can benefit from an Infor CRM solution. Contact us today at 905-713-0375 or complete this quick form.
Find out more about Infor CRM?
Anywhere, purpose-built CRM
Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field.
The best part about Infor CRM is that it’s built for your business. Industry-specific capabilities, deep integration, and unparalleled flexibility and control in how you deploy, use, and pay for your solution offers a best-of-breed CRM solution without compromise.
Infor CRM at a glance
- Access for everyone
- No install mobile
- Embedded CRM inside Microsoft® Outlook® with Infor CRM Xbar for Outlook®
- Standard open APIs & integration options (SoHo user experience coming soon)
- Seamless integration with back office systems via Infor ION® (coming soon)
- Real-time personalized offers via embedded Infor marketing automation software (coming soon)
- Modern architecture with adaptable platform to meet unique company and customer needs
- Available in French, English, German, Russian, Italian, *Portuguese, *Spanish, and *Chinese (* Translation available through Channel Partner)